Client comments








	"Quotes from clients"			We are pleased to provide examples of written comments our clients have sent us regarding our services. For more quotes also see the linked pages. This is PAGE 2 of Client Quotes. For more quotes see: Client Quotes - Page 1 Client Quotes - Page 2 Client Quotes - Page 3 Client Quotes - Page 4


	American Specialty Toy Retailing Association			A standing ovation is a rarity at an ASTRA event. In fact, yours was the first! Your presentation was awesome. The balance between content, inspiration and fun was masterful.



	Financial Women International			Thank you for making WOW the first word we thought of upon hearing your superb presentation at Financial Women International's 75th Annual conference. We needed someone who could deliver a powerful message that our members would remember and be able to apply on-the-job upon their return. You fit the bill and more. We were extraordinarily impressed with you. Working with your staff was both a pleasure and a delight. Feel free to give my name as a reference to those interested in having a highly motivational speaker who has a powerful and practical message to deliver. l



	Virginia Society of CPAs			Inspiring. Motivating. Thought-provoking. Drilling down to the core values. These were all comments I've heard from our Board of Directors regarding the Retreat you facilitated for the VSCPA. When I heard you speak on the 5 C's of Goal Setting I knew we needed your help. We've been reading Jim Collin's book, Good to Great, but we just have not been able to stay focused on our goals. When you spoke of goal clutter I knew that was our diagnosis. We appreciate the time you spent in preparation for the Retreat, asking questions and digging into the details to truly understand our business. It really paid off at the retreat. I've never seen our Board so engaged, enthusiastic, and committed to advancing our goals. You gently nudged us to make some tough decisions and pushed us to reach for more substantial goals. You really know how to simplify the strategic planning process into clear, concise, and actionable goals. Having worked with several consultants on strategic planning, I can honestly say that this is the first time I feel like we will be able to achieve something big instead of simply being process-oriented. You are the epitome of excellence and professionalism. Your attention to the customer is laudable.



	Ruppert Landscape Co.			We wanted our people to leave the day with specific ways to exceed their individual customers' expectations. We also wanted to find ways to improve our team's approach to customer service. Your two programs fit the bill. Your concepts-'suppose, what if,' -took hold. Thanks for taking our meeting to a new level of success.



	Landstar			You did a great job at our Convention. Your sales increase presentations were exactly what we were seeking for our Landstar small businesses. You brought great insight and were highly interesting and entertaining. You were highly praised in every comment I received, including our Chairman, President and CEO, Jeff Crowe. Several of our people would love to have you at future meetings.



	BellSouth Business Systems			Thank you for two very inspiring and motivating sessions for our North Carolina sales force. Your use of props and your excellent handouts were very effective. Our sales force should benefit greatly from your goal setting and time management techniques.



	Property Management Association			Thank you for your outstanding presentation. Attendee reactions to your program were almost unanimous. You were a hit, scoring a 4.9 out of a possible 5. Your program was among the highest rated in PMA's history.



	American Technical Resources, Inc.			Thank you again for your outstanding sessions on Time Management. I have received numerous 'thanks yous' for our staff and each and every one of us has 'taken the time' to compare notes. The unanimous consensus is that not only was it the best presentation of time management anyone had ever received, it was probably the best presentation of any material we have ever received. I am thrilled with the value you bring to our organization.



	Payless ShoeSource			You were right on target with your presentation and discussion on World-Class Customer Service. It set the tone for the remainder of the week. We learned a good deal from your talk and appreciate your positive approach to the program. Many thanks.



	Community Realty Management Inc.			Thank you for the fantastic job you did motivating our front-line property management team last month. I've heard nothing but positive comments on the seminar and requests to have you back again. Your seminar has helped us regain focus at a time crucial to meeting owners' objectives. P.S. Many of them achieved their immediate goals, so did I.



	The Pines Residential Treatment Center			Several weeks after your program and participants are still raving about you and the information you shared. The formal evaluations rated you as 'exceptional' and a few of the written comments included: The very best I've heard! Truly inspirational and practical . . . excellent information, especially helpful tips on goals . . . interesting, informative, down to earth examples . . . very uplifting. . . In recent conversations with the Senior Administrator and the Director of Education, both have stated what an amazing difference they have noticed in staff and contributed some of the differences to your presentation.



	Landstar Inway			Your presentation on Sales, Sales Management, and Personal Motivation at our Western Region Meeting was informative and interesting. In fact, your imaginative presentation and handouts were the highlight of our 2-day meeting. The 40 independent agents enjoyed very much the 'no Anacondas' approach you provided, about business planning and sales organization growth. The rousing applause given at the end of your 4-hour presentation reflected this consensus. Thank you for a presentation that was right 'on the money.'



	Legg Mason Wood Walker, Incorporated			We have received positive, enthusiastic feedback from our institutional traders and salespeople on your Goal-Driven Management presentation. It was a hit with our management team, as well. As a result, we strongly believe we will be more focused and more likely to achieve our challenging performance targets. Thanks for pulling us together on the last day of our Conference and giving us a great foundation for moving forward in the months ahead.



	WhiteGMC Volvo			Our Dealers really got involved thanks to your leadership focus on positive ways to enhance our operations. Your remarks were helpful and the follow-up after the meeting was professional and provided all participants with a useful product.



	AT&T			Many thanks for your lively and engaging after dinner talk on creativity that you gave at our pilot customer brainstorming meeting. We were concerned about establishing the correct environment for open and constructive dialogue. One measure of the success of your talk was the use of your terms, i.e. 'anaconda,' during the lengthy meetings the next day. Thanks for making our meeting so successful.



	Ryland Homes			On behalf of the Ryland Sales Management Team we thank you for a day of inspiration and knowledge with our sales team. Bringing Sales Reps from throughout the Mid-Atlantic Region together was an excellent idea in team building and motivation. Everyone found new ideas in your presentation related to both business and personal goal setting. Many are implementing your ideas already! Thanks for energizing our sales team, giving them a vision and a goal to get there.



	ServiceStar Corporation			We greatly appreciate the time that you took to customize your remarks so that they would be more meaningful to our owners and relate more fully to our industry. The comments we received regarding your presentation were all favorable. Obviously, our owners were impressed with the content of your remarks, as well as your presentation style.



	Verizon			We were extremely cautious in selecting the right speaker to close the meeting. You did an excellent job and confirmed that we made the right choice. We especially appreciate the time you spent with the group, thus ensuring that your presentation was customized to meet the group's needs. It was obvious that you made an impression on a number of people.



	Government Technology Services, Inc.			I thoroughly enjoyed your presentation, and it was a perfect wrap-up to our session. We can all benefit by steering clear of your Anacondas.



	Coopers & Lybrand			It's a week after our conference and I am still soaring. Thanks again for your excellent after dinner presentation at our Banking Conference. You received uniformly high marks from the participants. Particularly your use of props, handouts, etc. which is most difficult to do in an after dinner environment, helped to focus people in a most positive manner on how much they could accomplish personally. I would be glad to enthusiastically recommend you as a motivational speaker to other groups.



	Printing Industries of America, Inc.			There is no doubt that your presentation was a huge success. Here are some comments from the evaluations: Very uplifting (highly recommend him) excellent motivating speaker with fresh ideas ... a speaker like this is better, and gives us more useful information than a motivational speaker this guy is good ... the best best motivational speaker I have heard good stories, changes your battery and makes you think ... good life skills absolutely excellent ... why not give him a FULL DAY! Your were the perfect speaker to end our conference - conferencees certainly went home inspired to 'soar.'



	The Business Products Industry Association			I have every reason to believe that you will either be our top rated speaker for the second consecutive year, or very close to it. The comments I received from our attendees were extremely complimentary. My thanks for taking the time to study our industry, and to contact a group of our members to complete your research. Do not be surprised if you receive another phone call from me.



	New England Wholesale Food Distributors Association			Your presentation got the meetings off to a great start. Our attendees are always candid concerning their critiques and they were almost unanimous in praise for your presentation. You certainly delivered a timely and appropriate message concerning the effects changes have on all of us in our lives.



	Department of the Treasury Internal Revenue Service			First of all, I wrote down my goals. Secondly, I wanted to convey to you the magnitude of the impact of the program you presented Thursday. Thursday evening and all day Friday, even in the airport, participants were stopping me to discuss your presentation and the tools they will implement immediately. Your presentation was definitely the highlight of the conference.



	US Department of the Interior, Office of the Secretary			Your presentation on Laser-Clear Goals was outstanding. We found your concepts and their practical applications so helpful that we would like to invite you to be the keynote speaker at our DOIU Open Hous. Your presentation helped us begin to set aside some of the old ways of thinking about our work and develop creative ideas for operating as a business. We couldn't have done it without you. With your experience and enthusiasm we know you will WOW our Open House guests!



	South Bay Economic Development Partnership			Thank you for leading the most successful goal setting workshop held in the South Bay of Los Angeles County. We continue to receive compliments on the overall program and your inspired message points in particular. We especially appreciate your sensitivity for our special requirements and emphasizing those program elements that specifically met our needs. It is particularly gratifying for us to learn attendees from business, government and academia are already implementing your methods. Thanks for propelling us to a higher level of achievement.



	Department of the Treasury, Internal Revenue Service			I am not exaggerating when I say that this year's conference was the best in its ten-year history. I attribute it largely to your efforts. You energized the entire management team on the first day with Laser-Clear Goals, then concluded the conference by challenging us with the inspiring Soar . . . If You Dare®. Your leadership sessions were informative, entertaining, provocative and high-energy. The buzz after the conference has been incredible. We are still talking about it. The emphasis you placed on setting laser-clear goals and the need for strategic planning are right on target . . . I am particularly impressed that you so masterfully used our President's Quality Award initiative and our Annual Quality Plan for meaningful goals and lessons learned. We are already using the lessons and principles that you shared.